Frequently Asked Questions
We understand that choosing the perfect mattress can be daunting, with so many options available and factors to consider. That’s why Unlimited Mattress in Sarasota, FL, has compiled this comprehensive list of frequently asked questions to help guide you through the process. Whether you’re curious about mattress types, warranty details, or care instructions, you’ll find answers to all your inquiries here.
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Absolutely! We highly encourage you to visit our showroom in Sarasota, FL, and try out different models for yourself.
Sustainability is a priority for us. Our mattresses are crafted using eco-friendly materials and processes, such as CertiPUR-US-certified foams and organic cotton covers.
Yes, our mattresses are crafted with hypoallergenic materials to help minimize allergens and create a healthier sleeping environment.
Yes - custom sizing is one of our specialties. We handcraft mattresses to fit RVs, campers, boats, sailboats, and other non-standard frames, built to your exact measurements. You choose the firmness, cover material, height, materials for hot or cool sleepers, and comfort for your sleeping partner - and you can test standard models in our Sarasota showroom to gauge the feel first.
We deliver and install it at your location, and our Lifetime Comfort Guarantee lets us adjust the firmness over time, even in your RV or boat. Just call us with your specifications for a quote.
Absolutely! We’re happy to create custom-sized mattresses to fit unique bed frames or specific requirements. Just reach out to us with your specifications for a quote.
Our mattresses are designed to work seamlessly with most standard bed frames, including platform beds, adjustable bases, and traditional box springs. Just double-check the dimensions for compatibility.
Certainly! If you ever find the mattress isn’t meeting your comfort expectations, we offer a free exchange.
You have options. Our mattresses work with most standard setups - platform beds, traditional box springs, and adjustable bases - so just double-check the dimensions for compatibility.
You don't need a special mattress for an adjustable base; any current Unlimited Comfort mattress can be fitted with one of our power bases. Our Tranquility II and Clarity II bases feature a zero-clearance design that sits right on top of platform or pedestal beds.
Absolutely! We offer a range of sleep accessories, including pillows, mattress toppers, and bed linens, to complement your mattress and elevate your sleep experience.
Yes, we offer flexible financing plans to make your purchase more manageable. Our options include 0% interest plans for qualifying customers.
Yes, all our mattresses are covered by a standard 15-year warranty, which protects against manufacturing defects and significant sagging. Plus, we offer a Free Lifetime Comfort Guarantee.
Consider factors such as your sleeping position, preferred firmness level, health considerations (like back pain), and whether you tend to sleep hot or cool. Our sales team is here to assist you in finding the perfect match based on your specific needs.
Start with the firmness that fits how you sleep, then test it in person. Our lineup spans the full range — from the super-soft Paradise, to the medium-firm Diamond (our #1 seller), to the extra-firm SRQ - so there's a match for every preference.
When choosing, consider your sleeping position, preferred firmness, any health factors like back pain, and whether you sleep hot or cool; our sales team is here to help you find the right fit. And with our Free Lifetime Comfort Guarantee, we can adjust the firmness later if your needs change.
Standard delivery typically takes 3-4 business days. Delivery times may vary for custom orders, and we’ll provide an estimated delivery date upon order confirmation.
We recommend giving a new mattress about 30 days for your body to adjust and for the mattress to settle in. If it still feels too firm or too soft after that, that's exactly what our Free Lifetime Comfort Guarantee is for - we'll adjust the comfort and firmness to better fit your needs. Because we handcraft every mattress right here in Sarasota, we can fine-tune it to what feels best for you.
Our mattresses are built to last - typically 15 to 20 years, depending on use and care. Rotating every three months, using a mattress protector, and proper maintenance all help extend their lifespan.
Consider replacing when you notice a lasting decline in comfort or support, or significant sagging. Because we handcraft every mattress right here in Sarasota, we build them to last - and if it's a comfort issue with one of ours, reach out first, as our Free Lifetime Comfort Guarantee may cover a free exchange.
To prolong its lifespan, remember to rotate the mattress every three months, use a mattress protector, and refrain from jumping on the bed. For stains, spot clean with mild detergent and water.
Yes, shipping is complimentary for all mattress purchases within the continental United States. Additional charges may apply for deliveries to Alaska, Hawaii, and international locations.
A cooling gel mattress uses gel to manage heat so the sleep surface stays cooler through the night. In ours, Cooling Copper Gel is infused into the comfort layer - because copper is highly conductive, it draws body heat away from your skin and spreads it across the surface, so warmth never builds up beneath you, even through Florida's most humid evenings.
Importantly, it works on temperature only, not firmness - so you still choose the feel you love, from plush to extra-firm. Come try it in our Sarasota showroom, where every mattress is handcrafted and can be customized to what feels best for you.
There's no single answer - the right support depends on your body, sleep position, and where you feel discomfort - so we help match you in the showroom, factoring in health considerations like back pain.
Many customers also pair their mattress with an adjustable power base: sleeping with the head and feet elevated can ease back and shoulder pain and support circulation, and any current Unlimited Comfort mattress can be fitted with one. Come test options with our sleep specialist to find what relieves your pain best.
For hot sleepers, we build in two proven cooling technologies. Our Cooling Copper Gel is infused into the comfort layer — copper is one of nature's most conductive materials, so it draws body heat away from your skin and spreads it across the surface, keeping heat from building up beneath you. We also offer organic latex, whose naturally open structure lets air move freely instead of trapping it.
And every Unlimited Comfort mattress is wrapped in a breathable cooling cover. Best of all, the cooling works on temperature, not firmness — so you still pick the feel you love. Stop by our Sarasota showroom to feel the difference.
Each type delivers a different feel. Memory foam - like our all-foam Infinity - contours closely to your body and absorbs motion. Hybrids pair a pocketed-coil support core with foam or latex comfort layers for support plus contouring; it's the construction behind most of our models, including the Cloud 11th and Diamond.
Innerspring builds rely on a coil system for a traditional, supportive, breathable feel. Latex - including the pulse and organic latex we use - is naturally breathable, responsive, and durable. Our lineup covers Energex memory foam, hybrid, innerspring, and latex options, and the showroom is the best place to compare them side by side.
Our mattresses stand out due to their high-quality materials, innovative design, and meticulous attention to detail. We prioritize customer comfort and support, ensuring an unparalleled sleeping experience. No middlemen are involved.
If you spot any defects covered under the warranty, simply get in touch with our customer service team. We’ll arrange an inspection and provide a replacement or repair as necessary.
The right size depends on your room, sleeping situation, and personal preference. Our most popular sizes are Queen, King, and Split King - couples usually choose a Queen or King, while a Split King is ideal for couples who want independent adjustable bases or different sleeping positions.
We also specialize in custom sizes: if a standard mattress won't fit - an RV, boat, yacht, antique bed, or odd-size platform - we handcraft it to your exact dimensions, and we'll even come out and make a template when needed to guarantee the fit. Visit our Sarasota showroom to compare sizes in person and find the right one for you.
Our selection covers Energex memory foam, hybrid, innerspring, and latex options, each tailored to different preferences for firmness, support, and overall comfort.
