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Mattress Warranty

When you invest in a high-quality mattress, you want it to last as long as possible. With the right approach to maintenance, mattresses can serve you for decades. Meanwhile, a robust warranty can give you additional peace of mind.

At Unlimited Comfort, we are confident in the quality of our products and the comfort they bring. To improve your experience, we offer two types of warranties designed with your needs in mind.

15-Year Warranty

We understand that a mattress is an investment you want to protect. That’s why we offer a 15-year warranty.

Unlimited Comfort will replace your mattress if you discover any manufacturer’s defects or notice significant sagging while using the product.

This warranty demonstrates our commitment to delivering high-quality, durable mattresses that stand the test of time. We are confident in the durability and performance of our products and want you to feel the same way.

When you invest in one of our high-quality mattresses, you can trust that your purchase remains protected for many years. If any issues arise, you will receive the necessary support as soon as possible.

Lifetime Comfort Guarantee

Even if your new mattress suits you perfectly, firmness preferences can change over time. When this happens, many people feel compelled to replace the mattress. Instead of making another significant investment, you can take advantage of our Lifetime Comfort Guarantee.

If you feel that you want a firmer or softer mattress, contact our team at any time. Qualified technicians will come to your home and adjust the firmness to your liking free of charge. You can take advantage of this service as many times as you like during the lifespan of your mattress.

Our Lifetime Comfort Guarantee allows you to enjoy not only a superior mattress but also exceptional customer care. It’s designed to ensure your comfort and satisfaction for decades.

Do These Warranties Cover All Your Mattresses?

Yes, they do. Our warranties apply to all the mattresses we sell. Here is what our 15-year warranty covers:

Manufacturing Defects

If you discover any flaws in the materials or workmanship of your mattress, our warranty kicks in. This includes problems such as loose seams, faulty stitching, or defects in the cover.

Sagging and Indentations

Our warranty covers t sagging and body indentations that exceed a depth of 1.5 inches. When the mattress loses structural integrity, it stops performing its functions and must be repaired or replaced.

Damaged Components

Broken springs and coils or issues with the foam layers fall under our warranty coverage. But only if the damage doesn’t occur due to improper use.

Early Deterioration

If your mattress shows signs of unusual wear and tear that affect its performance, our warranty protects you. This includes premature foam breakdown or loss of support.

What Isn’t Covered Under Our Warranty?

While our warranties provide extensive coverage, some situations fall outside their scope. They are:

  • Normal Wear and Tear: Gradual wear and tear from regular use, including minor indentations and sagging
  • Physical Damage: Any damage resulting from misuse, abuse, or improper handling (cuts, burns, stains, or tears)
  • Improper Support: Damage caused by using an improper foundation (for example, a queen-size bed frame for a king-size mattress)
  • Allergies and Sensitivities: Allergic reactions or sensitivities to materials used in the mattress (we recommend reviewing the mattress materials before purchase)
  • Shipping Costs: Costs associated with transporting or shipping the mattress for inspection or repair

When you buy one of our mattresses, we will consult you about the proper use and maintenance so the product can serve you for many years.

Sleep With Peace of Mind

Our comprehensive warranties are designed to give you peace of mind. We work hard to make sure each mattress you buy meets all your needs and doesn’t demand any unexpected expenses.

To choose the perfect mattress for your bedroom, RV, or boat, please come to our Sarasota showroom today. If you have questions about these warranties, don’t hesitate to contact our team at Unlimited Comfort anytime!

 

Image Credit: New Africa/Shutterstock

Tayine Maikyau
Tayine Maikyau
2024-06-18
The quality of their mattresses and their service are the best, Sandy and the team excellent attention.💯💯
Michael Robords
Michael Robords
2024-06-16
The zero gravity mechanism was a life changer! I have sciatica and would wake up with pain in my legs and back. This bed is handmade for each customer by a family-owned business and all done in-house. I am not only impressed, I woke up pain-free. I even slept in, which never happens! Our bed was made and delivered in a matter of a few days. Wish we would have purchased our bed (Cloud 11) years ago! I’d give it 10 stars if I could. Thank you, Sandy!
Kellie Robords
Kellie Robords
2024-06-16
You will literally “sleep like a baby”! Ask the owner which mattress he uses at home and purchase THAT one. You won’t regret it! There’s an option for the bed to go into a Zero Gravity position that puts you in a position that feels like your bed is cradling you like a baby! This mattress helps with my back pain and the numbness in my arms because it allows me to sleep in the correct position, COMFORTABLY. We also bought the sheets and pillows, which are very nice! I must also add that the owner, Sandy, and his son are extremely friendly and helpful! Gotta support small businesses!
Marian Hancock
Marian Hancock
2024-06-11
Couldn’t ask for a better experience when buying a mattress! The owner took his time and showed us every mattress and found the one just right for our needs. We have highly recommended him to all our friends. If you need a mattress be sure to see them. Thank you for a continuing great night sleep!
Andrea C
Andrea C
2024-06-09
Unlimited Comfort Mattress Factory exceeded all my expectations! Working directly with Sandy and his family was a refreshing change—no middlemen, just genuine, friendly service. The prices are incredibly reasonable, and the quality of their mattresses is outstanding. What sets them apart is their Lifetime Comfort Guarantee, ensuring long-term satisfaction. I highly recommend Unlimited Comfort Mattress Factory for anyone in need of a new mattress. Supporting this family-owned business was a fantastic decision!
Natalie Rosario
Natalie Rosario
2024-06-09
Unlimited Comfort Mattress Factory is simply outstanding! Sandy and his family provide an exceptional experience—you deal directly with the owner and his family, with no middleman involved. Their personalized service, genuine care, and attention to detail made the whole process smooth and enjoyable. The quality of their mattresses is top-notch, and I couldn't be happier with my purchase. Highly recommend supporting this wonderful family business!
Timothy Humphreys
Timothy Humphreys
2024-06-07
We have waited for a few weeks to truly try out not just an adjustable bed, but a latex based mattress. This is our first foray into a split king, a latex based mattress, and an adjustable bed. We had searched many mattress stores, seemingly hundreds of web sites, and reviewed hundreds of reviews. That's when we made a specific visit to Unlimited Comfort Mattress. The reviews we read were unbelievable. I mean, who would believe all of them. That was until we visited the store and saw the handwritten notes of thanks. Impressive. We looked around and were greeted by Sandy. He told us about the company, family owned, and had deep roots in the industry. He told us about their mattresses, made in the store! Told us about the differences and how they approached each customer differently based on their needs. Ok, sounds like a commercial or script. Let's get to the important parts. We have been using their mattresses and adjustable base for almost a month. It was a little 'different' at first as it was a new experience. I did not say bad, I said different. Honestly, my wife is a bad sleeper for many reasons and for way too many years. The first night, she slept. No ifs. Just slept. Every night has been better. Not necessarily sleeping through the night, but being able to go back to sleep after being up a bit. Unheard of. On the other hand, I sleep hot....Sauna hot. To be honest, with the new mattress, not every night is a sweat free night. But, much better than expected. Now, everyone wants to know price because it is an investment. Our bed is a great value. No, it was not $999 because quality matters. BUT, in visits to other places looking at name brand beds, the price with Unlimited was superior. Surprised me superior. This is even considering Memorial Day sales, old product line/floor models. The comparison in beds was as equal as possible. Brand name mattresses, adjustable bed frames, delivery, old bed removal. Honestly, we saved over $1,000 with our custom bed. Overall, we are extremely happy with the bed and the experience with Unlimited Comfort. We are sleeping better, finding our way with the adjustable aspects, and thankful we found this business. We recommend the business without hesitation.
Darleen Dahl
Darleen Dahl
2024-06-07
Unlimited Comfort Mattress Factory truly deserves all five stars! As a family-owned business, they embody the values of quality and service in every interaction. The mattresses are of the highest quality, offering unparalleled comfort and support. The service is simply the best in the world. Every staff member is super polite and very respectful, making the entire purchasing experience pleasant and stress-free. If you’re looking for a mattress, there’s no better place to go than Unlimited Comfort Mattress Factory!